Question

Can’t text

  • 11 April 2024
  • 5 replies
  • 52 views
H
Rank

So I’ve recently joined iD and switched my number over using a PAC code.

I have no issues receiving calls/ texts (that I’m aware of) but I cannot send text messages. I’ve checked my iMessage settings and they’re all linked to right number.

Do I have a faulty sim?

5 replies

andewhite
Rank
Userlevel 8
Badge +9

Can you send an SMS when iMessage is TURNED OFF, @HLWalker2? 

H
Rank

Yes it seems like I can

andewhite
Rank
Userlevel 8
Badge +9

As iMessage is 100% an Apple service, perhaps they can help you @HLWalker2. 

Although, if you’ve only just switched your number to iD, it might be worth leaving iMessage OFF for several days and retry - otherwise, you could try a NETWORK RESET.

🍀

 

H
Rank

Hi, it is still not working. Even with iMessage turned off. Could it be the SIM card that’s the issue?

Tom
Rank
Userlevel 7
Badge +4

Hi @HLWalker2 

 

My best suggestion would be the same as @andewhite above, it’ll be worth trying a network settings reset and speaking to Apple directly.

 

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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