Community Member

cancelling contract i dont use

Forum|Forum|22 days ago
August 30, 2026
1 reply
10 views

I need to cancel my contract , I never set up an ID account, no longer have the sim and haven’t used it for more than six months. I have come to the en of my 24 month contract. How do I contact you to sort this?

Gemma M

iD Mobile Employee

Hi @jenmelinda,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks,

Gemma M
The iD Mobile Social Media Team

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