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Markymark888
Community Member
Markymark888
Community Member
February 20, 2024
Solved

Cannot send shortcode sms

Hi all,

 

Have read all previous topics related to short codes and appear to have followed all steps but still can't send a premium text (although ID have charged me 15p!)

 

I have ensured my spend cap is sufficient, switched on and off, adult filter and whatever else I can think of but still no joy. 

Anyone able to offer any further insight please?

This topic has been closed for replies.
andewhite
andewhiteAnswer
Platinum 
Contributor
February 20, 2024

Not all short-codes are supported by all the mobile service providers, @Markymark888. 

Have you checked short-code you’re using is supported by MVNO iD Mobile? Check online at: 

Forum member (non-iD).
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2 replies

andewhite
Platinum 
Contributor
andewhiteAnswer
Platinum 
Contributor
February 20, 2024

Not all short-codes are supported by all the mobile service providers, @Markymark888. 

Have you checked short-code you’re using is supported by MVNO iD Mobile? Check online at: 

Forum member (non-iD).
Kash M
iD Mobile Employee
Kash M
iD Mobile Employee
February 20, 2024

Hi @Markymark888,

Welcome to the Community!

I hope that @andewhite has been able to assist you with this.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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