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Question

cannot take contract as my old 1 runs out 28th

  • January 24, 2026
  • 1 reply
  • 12 views
A
Community Member

I have applied  for new sim my current 1 stops 28th. It says it takes 24/48 hours for decision I cannot wait plus another 2/3 days delivery ?? 

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • January 30, 2026

    Hi ​@Arab75 

    Thank you for getting in touch with us, I understand your concern and I’m sorry for the delay. If your current SIM stops on the 28th, and you’ve applied for a new SIM, the decision and delivery times can sometimes take longer than 24–48 hours, depending on the type of request and verification required. Please send us a private message so that we can track your order.

     

    Thank you,

    Zandile

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