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Question

cant make calls

  • April 10, 2026
  • 1 reply
  • 3 views
M
Community Member

Hi I can't make call but my data is working 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 10, 2026

    Hi ​@Moby7860,

     

    Thank you for your message.

     

    We’re really sorry to hear that you’re unable to make calls. We understand how frustrating this is, especially as your other services are working as expected.

     

    To help resolve this, please try resetting your network settings, restarting your phone, and then checking that your number is saved correctly in your phone settings.

     

    Once completed, please test again and let us know if the issue continues, and we’ll be happy to assist further.

     

    Thanks.

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