cant make calls or recieve them

Hi ​@Dexterthedog, 

Thank you for getting in touch, and I’m sorry to hear you’ve been unable to make or receive calls since Thursday. I appreciate how important it is to stay connected, so we’ll work through this with you.

To help identify the cause, please try the following steps:

📱 Basic checks

• Restart your phone
• Ensure Airplane Mode is switched off
• Check you have network signal bars showing
• Make sure mobile network is set to Automatic

📞 SIM and network checks

• Remove your SIM card, gently clean it, and reinsert it
• If possible, test your SIM in another unlocked phone
• Try manually selecting a network in your settings:
• Settings → Mobile Network → Network Operators → Select automatically OFF → Choose a network

⚙️ Reset network settings

If the issue continues:

• Android: Settings → System → Reset Options → Reset Wi-Fi, Mobile & Bluetooth
• iPhone: Settings → General → Transfer or Reset → Reset Network Settings

Owethu