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Question

change address

  • May 6, 2026
  • 1 reply
  • 8 views
M
Community Member

I would like to change my address on my account 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • May 6, 2026

    Hi ​@Maddah,

     

    Thank you for your message.

     

    To change your billing address on your iD Mobile account, please log in to the iD Mobile App or visit my.idmobile.co.uk. Then go to “View your plans”, select the green pencil icon, choose “Billing address”, and enter your new details. You may be asked to verify the change using a one-time SMS code.

     

    Thanks.

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