Change order of plans on iPhone | iD Mobile Community
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Question

Change order of plans on iPhone

  • January 6, 2026
  • 2 replies
  • 9 views
V
Community Member

I have 2 plans on my iPhone, but I want to change which one shows up initially on the app. How can I do this?

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • January 6, 2026

    You can’t! I have the same issue, annoying but I can live with it.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Z
      iD Mobile Employee
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      • Zandile M
      • iD Mobile Employee
      • January 8, 2026

      Hi ​@Vizeman,

      Thank you for getting in touch with us, please note that if you have two plans on your iPhone, the iD Mobile app will automatically display the plan linked to the mobile number you use to sign in. At the moment, it isn’t possible to manually change which plan appears first within the app.

      However, once logged in, you should be able to switch between your plans by selecting the option to view your other numbers within the app.

       

      Thank you,

      Zandile 

      The iD Mobile Team 

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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