Skip to main content

change the address on my contract

  • April 28, 2026
  • 1 reply
  • 18 views
L
Community Member

How do I update my address on my account?

    1 reply

    K
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Kwanele Z
    • iD Mobile Employee
    • April 28, 2026

    Hi ​@Luke6449,

     

    Thank you for your message.

     

    To update your billing address on your account, log in to the app/website portal, navigate to 'View your plans', select the pencil icon next to 'Billing address', input the new details, and enter the 8-digit security code received via SMS

     

    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement