changed phone, calls and texts not connecting | iD Mobile Community
Skip to main content
Answer

changed phone, calls and texts not connecting

  • August 18, 2025
  • 4 replies
  • 26 views

Hi

 

i drowned my old phone, recovered it and have the sim in my new iPhone. Old one was a google pixel. The new phone is my connecting for calls and some texts are massively delayed. Think I need the account settings updated?

Best answer by WelshPaul

This forum does have a search feature…

 

4 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • August 18, 2025

There are no settings to update. Try ordering a replacement SIM card to see if that fixes the issues you’re experiencing.


  • Author
  • New Contributor
  • August 18, 2025

 ​@WelshPaul Any pointers on where I go to order a replacement sim?


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • August 18, 2025

This forum does have a search feature…

 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • August 19, 2025

Hey there ​@rajbo, we hope the kind advice from ​@WelshPaul has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler