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Community Member
June 11, 2025
Solved

changing bill date

  • June 11, 2025
  • 4 replies
  • 72 views

I need to change the date my direct debit comes o ur but the number they have for a helpline doesn’t work

    Best answer by andewhite

    This community article might help, ​@Cdawg420

    4 replies

    andewhite
    Platinum 
Contributor
    andewhiteAnswer
    Platinum 
Contributor
    June 11, 2025

    This community article might help, ​@Cdawg420

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    June 11, 2025

    Hey there ​@Cdawg420, we hope the kind advice from ​@andewhite has been able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 21, 2026

    Can I change my bill date as I don’t get paid until end of the month 

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    April 21, 2026

    Hi ​@Mollie stark

     

    Thank you for getting in touch. 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    -Anneline