I have recently upgraded my phone with iD. I had an email today offering upto 3 months free apple music. When I got to the 'payment' page, there was an automatic charge option, no free access although it stated 1 month when I clicked on 'redeem your offer'. ..any ideas?

Hey there @RJEVERETT, you will need to contact Apple directly to look into this as we offer the promotion on their behalf.Thanks,Tyler

Charge for apple music access | iD Mobile Community

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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