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Question

Charge for apple music access

  • September 29, 2025
  • 1 reply
  • 22 views
R
Community Member

I have recently upgraded my phone with iD. I had an email today offering upto 3 months free apple music. When I got to the 'payment' page, there was an automatic charge option, no free access although it stated 1 month when I clicked on 'redeem your offer'. ..any ideas?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 29, 2025

    Hey there ​@RJEVERETT, you will need to contact Apple directly to look into this as we offer the promotion on their behalf.

     

    Thanks,

    Tyler

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