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Question

chromebook offer needs IMEI number but my S26 is pre order

  • April 28, 2026
  • 2 replies
  • 11 views
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Community Member

Ive ordered my new S26 and would like to take advantage of the chromebool offer. The process requires my invoice details and the IMEI number from the phone. The phone is a pre-order. How do I get these details before the offer runs out when I dont have the phone?

 

 

    2 replies

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 28, 2026

    Hi ​@07012810a 

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    T
    New Contributor
    • Tayyab0121
    • New Contributor
    • April 29, 2026

    Hi, 

     

    I am having the same issue 

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