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claim back £65 incentive

  • May 10, 2026
  • 3 replies
  • 5 views
M
New Contributor

I was given a £65 incentive offer but I cant find anything on how to claim it who do I contact

    3 replies

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 10, 2026

    Hi ​@Maureen1947 

     

    Did you take out the contract directly with iD Mobile, or was it purchased through a third-party retailer such as Carphone Warehouse, mobiles.co.uk, or MoneySavingExpert?

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    M
    New Contributor
    • Maureen1947
    • Author
    • New Contributor
    • May 14, 2026

    My contract was taken pn Compare the market and it was with IDMobile im sure 

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+10
    • Gemma M
    • iD Mobile Employee
    • May 14, 2026

    Hi ​@Maureen1947,

     

    Thanks for sharing. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat. 
     
     
    Once connected, simply explain your request and an advisor will assist you further.
     
     
    Thank you for your understanding.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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