claiming cashback how to do it?

Forum|Forum|8 days ago
October 2, 2026
5 replies
58 views

Just upgraded. There was an offer on for £250 cashback. How do you claim the cashback?

Gemma M

iD Mobile Employee

Hi @Executive 1,

Thanks for getting in touch.

Could you please confirm which phone or plan the £250 cashback offer was included with? Once we know which promotion you’re referring to, we can advise you on how to claim it.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

E

Executive 1Author

New Contributor

The phone was the Samsung flip 8 and it was on the unlimited plan.

Kind regards

Nicola

Gemma M

iD Mobile Employee

Hi @Executive 1,

Thank you for confirming that it was the Samsung Galaxy Z Flip8 on the Unlimited plan.

You can claim the £250 cashback by following these steps:

Visit: https://samsungoffers.claims/AutumnUpgradeCashback
Complete the online claim form with your purchase details and any requested proof of purchase.
Make sure your claim is submitted within 30 days of your purchase and no later than 5th November 2026 at 23:59.

Please note that the cashback cannot be claimed if the same device has already been used to claim cashback through another Samsung promotion.

I hope this helps, and fingers crossed you have your cashback with you soon!

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.