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code to

  • May 31, 2026
  • 1 reply
  • 2 views
A
Community Member

I want to change back to my old plan as the new plan is not working for me. Alternatively, I would like to cancel but will need the banc code to transfer my mobile number to another provider.

    1 reply

    Hosai W
    iD Mobile Employee
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    • Hosai W
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@AyubA,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
    I'll speak to you there.


    Thanks,
    Hosai

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