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Community Member
Renata100
Community Member
June 3, 2026
Solved

compansation of lost service on my area

  • June 3, 2026
  • 1 reply
  • 24 views

Hi, I would like to know how can I get compensation for lost coverage.  I moved to the new property and there is no signal at all. Customer service said there is no coverage.  Anybody can help for me what should I do. I can't use my phone at home only emergency calls allowed. 

Thanks Renata

    Best answer by Gemma M

    Hi ​@Renata100,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    June 4, 2026

    Hi ​@Renata100,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

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