All of the outgoing calls I make on my Samsung A55 phone take about 30 seconds before I hear ringing or the person answers. After approx 30 seconds the following message flashes up on my phone "Conditional call forwarding active".I haven't setup call any call forwarding and this occurs for every call I make, whether I use a saved contact or manually dial the number.When I go to phone settings/ supplementary services, the cursor spins for a while before producing the following message "Failed to read data. Something went wrong." I assume that this means these options have been disabled by IDMobile and so I can't have accidentally changed them.How do I get my phone to immediately dial a number without the hassle of waiting 30 seconds or this mysterious call forwarding doing unknown things behind the scenes?Thanks

Hi there @Zog, from reading the above, I’d definitely recommend getting a free replacement SIM card. Please see below how to get one:Please try this and let us know how it goes.Thanks,Tyler

I've activated my replacement SIM and my phone is working normally again - no delays when dialling and the SIM manager no displays my phone number. Thanks for your help with this 😀.

Conditional call forwarding active

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