contract bill | iD Mobile Community
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contract bill

  • October 6, 2025
  • 2 replies
  • 24 views

Matt Hammond
Community Member

Hi there. I’m sorry I think I’ve seemed to miss my payment date last month and I stupidly haven’t noticed. This month how ever I’ve been made redundant and am unable to pay my bill. I’m assured that my redundancy money is on its way and I have a new job that I start next Monday. I am unable to pay at this moment in time but I will be paying as soon as I am able to. Can I pause my bill until I’m able to pay so my phone doesn’t get switched off as if my phone is off then I don’t have a way of contacting my new employer or my old employer to finish my redundancy claim 

2 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • October 6, 2025

Rather than raise on a COMMUNITY FORUM, who’s subscribers have no access to

your a/c [obviously], contact ID urgently via LIVE CHAT; type SPEAK TO A PERSON.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • October 7, 2025

Hi there ​@Matt Hammond, please contact our live-chat and ask to speak to an agent:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler