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Matt Hammond
Community Member
Community Member
October 6, 2025

contract bill

  • October 6, 2025
  • 2 replies
  • 39 views

Hi there. I’m sorry I think I’ve seemed to miss my payment date last month and I stupidly haven’t noticed. This month how ever I’ve been made redundant and am unable to pay my bill. I’m assured that my redundancy money is on its way and I have a new job that I start next Monday. I am unable to pay at this moment in time but I will be paying as soon as I am able to. Can I pause my bill until I’m able to pay so my phone doesn’t get switched off as if my phone is off then I don’t have a way of contacting my new employer or my old employer to finish my redundancy claim 

    2 replies

    Geluk
    Silver Contributor
    Silver Contributor
    October 6, 2025

    Rather than raise on a COMMUNITY FORUM, who’s subscribers have no access to

    your a/c [obviously], contact ID urgently via LIVE CHAT; type SPEAK TO A PERSON.

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    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    October 7, 2025

    Hi there ​@Matt Hammond, please contact our live-chat and ask to speak to an agent:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.