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contract ending in 21 days

Forum|Forum|4 months ago
April 3, 2026
3 replies
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Hello my 24month contract ends on 24/0426. On my upgrades offers there is no option to transfer to a 1 month rolling sim only deal. I want to do this while I sort out a new phone and stay with I’d.

Best answer by Owethu M

Hi @Eddien,

Thank you for getting in touch.

I’m sorry for any inconvenience caused.

If you’re looking to move to a 1-month rolling SIM-only plan, this isn’t always available through the upgrade options shown in your account. To explore this further and see what options are available to you, please contact our Sales Team directly on 0800 049 0250.

They’ll be able to review your account and help you switch to a suitable plan while you arrange your new phone.

If you need anything else, please let us know.

Owethu

iD Mobile Employee

Hi @Eddien,

Thank you for getting in touch.

I’m sorry for any inconvenience caused.

If you’re looking to move to a 1-month rolling SIM-only plan, this isn’t always available through the upgrade options shown in your account. To explore this further and see what options are available to you, please contact our Sales Team directly on 0800 049 0250.

They’ll be able to review your account and help you switch to a suitable plan while you arrange your new phone.

If you need anything else, please let us know.

Owethu

EddienAuthor

New Contributor

Hello Owethu, thanks for your reply. I will contact them before my contract expires.

iD Mobile Employee

Hi @Eddien,

Thanks for letting us know. If you need any further assistance, please do not hesitate to reach out again.

Regards,

Gemma M

The iD Mobile Social Media Team

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