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Question

Curry's gift card Inactive Card message

  • November 3, 2025
  • 3 replies
  • 60 views

I recently tried to use my curry’s gift card online from upgrading earlier in the year and get an error for “Inactive Card”. 

Is there any way to resolve this?

3 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • November 4, 2025

Sometimes these may have an expiry date, but I may be wrong in thinking this.

 

 

Joe 🙂


  • Active Contributor
  • March 25, 2026

I recently tried to use my curry’s gift card online from upgrading earlier in the year and get an error for “Inactive Card”. 

Is there any way to resolve this?

Did you manage to sort this out at all? I’ve tried online ‘help’ and have been told to just contact Currys. 


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • March 28, 2026

Hi ​@thorlr,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.


Thanks,
Hosai
The iD Mobile Team