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New Contributor
August 1, 2025
Question

currys gift card question ?

  • August 1, 2025
  • 14 replies
  • 428 views

Hi,

I bought a google pixel 9a from carphone warehouse about a month ago. I was supposed to receive a £50 curry’s gift card but have yet to receive anything. Not even sure if it comes by post or email. Can anyone assist please ?

many thanks

john

    14 replies

    Geluk
    Silver Contributor
    Silver Contributor
    August 2, 2025
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    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 4, 2025

    Hi ​@chairboy54  ​,welcome to the community! 👋

    Sorry to hear you have not received your voucher. Was this order placed through a third party site, or was it the promotion with the Google Pixel 9a?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    August 4, 2025

    Hi,

    I bought the phone through carphone warehouse and it was there promotion. I’ve received the earbuds but not the gift card

    thanks

    john

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 4, 2025

    OK ​@chairboy54  the eGift Card is dispatched to registered email address 30-60 days after last day of promotion, which is 11/07/2025.

    I hope this helps.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    August 4, 2025

    Ok thanks, so if I don’t receive the gift card by 11/9 I’ll get back to you ?

    thanks

    john

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 4, 2025

    Yes that's no problem ​@chairboy54 

    Please keep an eye on your spam/junk in case it goes there.

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    New Contributor
    August 4, 2025

    Hi,

    if I do need to come back should I start a new thread or just reply on this one ?

    thanks

    john

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 4, 2025

    You can just reply on this one ​@chairboy54  as we will still see it.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 25, 2025

    You can just reply on this one ​@chairboy54  as we will still see it.

    Hi Sian, I'm in the same boat, not received my e gift. Purchased through mobiles.co.uk, live chat told me to email giftcloud who say they have no record of my email address. From research, it seems giftcloud only help with third party offers, but mine was direct with id. Please can you advise?

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 25, 2025

    Hi ​@Adamp  what was the terms of the offer please? Was it an Amazon or Currys voucher?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.