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Community Member
October 5, 2026
Question

data purchased is not enough

  • October 5, 2026
  • 1 reply
  • 3 views

How do I speak to someone about changing my new plan as it’s not enough data. Or can I cancel plan and return phone and start from scratch. 

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
October 6, 2026

Hi ​@Benstanton,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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