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Data usage

  • May 9, 2024
  • 1 reply
  • 53 views

James Howgego
Community Member

Due to separation / depression / daughter YouTube usage I managed to run up 48GB on 30GB plan. 

 

So I thought I'll upgrade to 100GB plan

 

Hour later my usage is now 108GB and I'm still without data. 

 

Why has this happened? 

 

 

Best answer by Kash

Hi,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • Answer
  • May 13, 2024

Hi,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash