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Question

didnt get an option to add pac number at checkout

  • May 12, 2026
  • 1 reply
  • 11 views
J
Community Member
  • JDiv
  • Community Member

I didn’t get the option to add my pac number at checkout.  What do I do as any access app without IDmobilenumber which I don’t have yet

    1 reply

    Z
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Zandile M
    • iD Mobile Employee
    • May 12, 2026

    Hi ​@JDiv 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

     

    Zandile m

    The iD Mobile Team

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