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different number when using i messanger

  • May 5, 2026
  • 3 replies
  • 6 views
B
New Contributor

When I use I message my messages send with a different number 

3 replies

Lamiya C
iD Mobile Employee
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  • Lamiya C
  • iD Mobile Employee
  • May 5, 2026

Hi ​@Big H ,

 

I am so sorry to hear that. Please try below steps: 

Go to Settings.
Tap Phone.
Tap My Number.
Use the delete button to remove the old number.
Use the keypad to enter the new number.
Tap Save.
Restart the iPhone.

1. Go to Settings
2. Messages
3. Turn off iMessage.
4. Go to General
5. Reset
6. Reset Network Settings.
7. Once the iPhone is open.
8. Go to Settings
9. Messages Turn ON iMessage.
10.This will recognize the new sim and have it verified.

 

Lamiya

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
B
New Contributor
  • Big H
  • Author
  • New Contributor
  • May 5, 2026

Yes worked perfect thanks 

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • May 5, 2026

Hi ​@Big H,

I am glad that this is now resolved, please reach out if you require further assistance in the future.

Thanks,
Hosai 

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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