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Direct debit transfer

  • April 10, 2024
  • 1 reply
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Minchen
Community Member

I have been paying for my daughter’s plan, but she is now going to take the financial responsibility on herself as she is earning money.  I have tried to do this through my id mobile account, using her bank details (in her name), but it won’t let me (perhaps because the bank account is obviously in her name, but the phone account in mine). 

Everytime I try it says’ Oops, something went wrong’, without telling me what. So how do I do it?

Best answer by Tom

Hi @Minchen 

 

You may only be able to use a direct debit in the name of the account holder themselves, sorry.

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • April 13, 2024

Hi @Minchen 

 

You may only be able to use a direct debit in the name of the account holder themselves, sorry.

 

Tom