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Direct Debit Update

  • April 20, 2026
  • 1 reply
  • 1 view
M
Community Member

The system won't allow me to update my bank details

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • April 20, 2026

    Hi ​@Merseybear 

     

    Sorry to hear that.

    Are you trying to complete the upgrade via the app or through a web browser, or have you tried both and still been unable to proceed with the upgrade?

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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