I'm due to have my 24 month contract end and id mobile upgrades are a higher price than what I can get elsewhere. Do id mobile price match or is it a case of ending my contract on the 20th August given the months notice period?
Hi
Thank you for reaching out, and I'm sorry to hear that our upgrade prices are higher than the offers you've found elsewhere. I understand why you'd want to make sure you're getting the best value before your contract ends.
Unfortunately, iD Mobile doesn't offer price matching against deals available from other providers.
However, we'd recommend contacting our Sales Team via Live Chat or by calling 0800 049 0250. They'll be able to review your account and check the upgrade offers currently available to you, including any deals that may be more competitive.
If you decide you no longer wish to remain with iD Mobile, the Sales Team can also explain the available options for ending or transferring your service and confirm any notice period that applies.
We apologise for any disappointment caused and hope the Sales Team can find a suitable option for you.
Owethu
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