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Question

End of contract and changing to SIM

  • May 22, 2026
  • 1 reply
  • 7 views
graemed
Active Contributor

Hello. From today I can upgrade my phone. However, I am keeping the same phone and changing to SIM only. I’ve just taken out a 12 month contract for 120Gb each month for £12. Do I need to cancel my monthly change of about £34 for my previous contract or will iD mobile just stop taking this amount from me? Thank  you.

    1 reply

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • May 24, 2026

    Hi ​@graemed 

     

    If you upgrade your current plan to the new £12 plan, your plan will automatically change and your monthly payments will be updated from £34 to £12.

     

    -Michael Z

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