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Community Member
January 1, 2026
Question

end of contract with id mobile but want a sim only deal with id mobile

  • January 1, 2026
  • 2 replies
  • 189 views

end of contract with id mobile but want a sim only deal with id mobile, how do I transfer

 

 

    2 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    January 1, 2026

    Hi ​@Br16ggo 

     

    You can upgrade your current plan to a SIM-only plan by getting in touch with our Sales Team either by phone on 0800 049 0250 or via Live Chat at https://www.idmobile.co.uk/live-chat. Alternatively, you can follow the steps below to complete the SIM-only upgrade yourself.

     

    1. From dashboard, scroll down and tap on "view all upgrade deals".  
    2. On the next page, select the box "SIM only deals".  
    3. Scroll down and tap on "choose this plan" next to the plan you wish to proceed with.  
    4. On the next page, tap on "continue" and follow the steps to complete the order. A card verification will be required. After completing this step, tap on "place order".  
    5. You will receive an order reference number at the end. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    January 4, 2026

    Hi ​@Br16ggo 

     

    You can upgrade your current plan to a SIM-only plan by getting in touch with our Sales Team either by phone on 0800 049 0250 or via Live Chat at https://www.idmobile.co.uk/live-chat. Alternatively, you can follow the steps below to complete the SIM-only upgrade yourself.

     

    1. From dashboard, scroll down and tap on "view all upgrade deals".  
    2. On the next page, select the box "SIM only deals".  
    3. Scroll down and tap on "choose this plan" next to the plan you wish to proceed with.  
    4. On the next page, tap on "continue" and follow the steps to complete the order. A card verification will be required. After completing this step, tap on "place order".  
    5. You will receive an order reference number at the end. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Hi Gemma, 

     

    Sorry to jump in on another person's thread but I have a follow up question. If I choose to go with a, aim only deal now. Does this kick in at the end of my current contract?

     

    For clarity my contract is due to expire towards the end of January, so trying to understand the best method /timing of doing this.