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New Contributor
September 18, 2025
Solved

European Roaming Allowance

  • September 18, 2025
  • 13 replies
  • 449 views

Hi Can anyone tell me if the statement below from ID in October 24 is still valid or has the promotion ended now.

I dont recall seeing any statement advising of this

Thanks Steve

"Use Your Full UK Data Allowance at No Extra Cost!From 1 October 2024 and until further notice, all customers can use their full UK data allowance in Roam Free destinations*, at no extra cost! We’ll notify you when the promotion ends and when the 30GB Roaming data limit is reinstated. Have a great trip

    Best answer by Tyler C

    Hi there ​@Toddste, the promotion is still valid and active.

     

    https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

     

    Thanks,

    Tyler

    13 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 15, 2026

    Hi ​@Greenboy98,

     

    Thanks for getting in touch.

     

    Kindly note that your roaming allowance for Europe is limited to 30GB. Once this limit has been reached, you will need to increase your bill cap to continue using data services.

     

    Below are the steps to change your bill cap:

    To change your iD Mobile bill cap, log in to the iD Mobile app or online account and navigate to the "Bills" section. Select "Manage bill cap," adjust the slider or enter a new amount, and tap Save/Confirm to immediately update your spending limit. This feature allows you to control out-of-plan charges. 
     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 16, 2026

    Ok thanks for confirming the promotion has ended

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    April 17, 2026

    Hi ​@Greenboy98,

    Thank you so much for getting in touch, please get in touch with us if you require further assistance.

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.