When I looked onto my app it said I could have an upgrade. i placed the order and then received an email to call about the order. the person just told me that it was an error on your website and I couldn't upgrade. very disappointed with your false advertising.
Question
false advertising on your apo
+3Hi
Thank you for reaching out. We’re sorry to hear about the experience you’ve had when upgrading.
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks,
Anneline
The iD Mobile Team
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