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Question

faulty phone problems

  • January 13, 2026
  • 2 replies
  • 33 views
Mark Singh 77
New Contributor

My contract phone battery has swollen and my phone won’t work. Is id mobile liable to get my phone fixed 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • January 13, 2026

    Where and when did you purchase the device? What make and model is it?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • January 14, 2026

    Hi ​@Mark Singh 77 

    Thank you for getting in touch with us, I am so sorry that your battery phone is swollen, and your phone is not working. Please note that it depends on when and where did you purchase your phone. However, you can visit any curry's store they will be able to assist.

     

    Thank you,

    Zandile 

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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