Skip to main content
Question

finger sensor

  • June 1, 2026
  • 1 reply
  • 5 views
M
Community Member

I've done everything the internet suggests to get the finger sensor working again on my Samsung galaxy. I've only had it a few months. How do I get a replacement please?

    1 reply

    Anneline M
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Anneline M
    • iD Mobile Employee
    • June 2, 2026

    Hi ​@Mormor33, 

     

    We’re sorry to hear that you’re having an issue with getting your finger sensor working. 

     

    Kindly be advised that your handset is covered under the manufacturer’s warranty. You can contact the manufacturer directly, who will assess the device to determine whether it can be repaired or if a replacement is required.

     

    Thanks, 

     

    Anneline

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement