From SIM only to Contract - How do I keep my SIM only number please?

Forum|Forum|10 months ago
October 17, 2025
1 reply
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From SIM only to Contract - How do I keep my SIM only number please? Chat bot is useless, agent never appears, and freephone number is a waste of time.

Grateful for any help please.

Thank you.

Best answer by JoeKing

@Gedfan The easiest way it to do an upgrade this way you'll keep your number.

If you've taken out a new contract with a new number you won't be able to port your number internally this is not permitted.You will have to port you original number on a PAYGO sim onto a different network. Once your number has been ported onto the new network you'll then be able to port you number back to IDMobile to your new contract.

Joe 😉

JoeKingAnswer

Silver Contributor

@Gedfan The easiest way it to do an upgrade this way you'll keep your number.

If you've taken out a new contract with a new number you won't be able to port your number internally this is not permitted.You will have to port you original number on a PAYGO sim onto a different network. Once your number has been ported onto the new network you'll then be able to port you number back to IDMobile to your new contract.

Joe 😉

Android OS 16 - Nothing Phone 2, (Samsung Galaxy S 25 Ultra Here to help, I do have a life. 😉