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galaxy tablet A11+, when i signed up i was offered a galaxy tabA11+, now i have the phone, it says offer ended. isvthisva con, im on id websit and its still being offerede

  • June 13, 2026
  • 1 reply
  • 14 views
A
Community Member

When I signed up to id mobile,bi was offered a free galaxy tab 11+, now my phone has arrived,  it's says offered ended. Is this a con?

    1 reply

    Gemma M
    iD Mobile Employee
    Forum|alt.badge.img+11
    • Gemma M
    • iD Mobile Employee
    • June 14, 2026

    Hi ​@Andy1961,

     

    We're sorry to hear about the confusion.

     

    This certainly isn't intended to be misleading. If the offer was available when you placed your order, you should still be eligible even if the promotion has since ended.

     

    Please bear in mind that new promotional offers are added to our website regularly, so the offer you currently see may not be the one that was linked to your order.

     

    Could you let us know exactly what message you're seeing when you try to make the claim? That will help us point you in the right direction.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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