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getting a PAC CODE FROM ID mobile

  • January 27, 2021
  • 3 replies
  • 299 views

SM20
Community Member
  • Community Member

As others have commented. Getting a working PAC CODE from ID mobile is difficult if not impossible.  The new provider says PAC code does not match the number and is invalid.  No one to talk to at ID.  Help. I really need to port the number.

Thanks. 

Best answer by Michelle H

Hi @Joanne2507 

 

We are sorry you are having difficulties, are you trying to obtain a PAC code?

If yes, have you tried the following steps:

Text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999).

We'll text you back with your PAC number which will be valid for 30 days.

 

Thanks

 

Michelle 

 

This topic has been closed for replies.

3 replies

Joanne2507
Community Member
  • Community Member
  • January 27, 2021

Glad I’m not the only one! Mine says all fields and mandatory yet I have filled every section correctly! Absolute joke!


Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • January 29, 2021

Hi @SM20 

 

We’ll send you a private message on here so that we can verify your details and take a look into the PAC issue.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 


Michelle H
iD Mobile Employee
  • iD Mobile Employee
  • Answer
  • January 29, 2021

Hi @Joanne2507 

 

We are sorry you are having difficulties, are you trying to obtain a PAC code?

If yes, have you tried the following steps:

Text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999).

We'll text you back with your PAC number which will be valid for 30 days.

 

Thanks

 

Michelle