Hi,
On 6 February 2024 I became an ID mobile customer and was told I would receive a £30 gift card after 3 months, I have not yet received it. Please can you help.
Solved
Gift card not received
Best answer by andewhite
T0urDeFrance00 wrote:
Hi,
The ID sim card order was through Money Saving Expert. Order placed through a link on their website. After clicking was given an order number and sim was received 3 days later.
Thanks
Welcome to the murky world of online marketing & promotions,
Was the Money Saving Expert (MSE) offer something like…
Guessing 4-months have passed without receiving your instructions explaining how to claim your reward from Giftcloud, not iD Mobile.
Did you check the offer terms at the time,
Currently, on MSE, the iD offers have terms with lines of enquiry.
Item 16:
If you have any questions or have not received your voucher 90 days after your purchase date, please follow the link and complete the form where this will be investigated. https://forms.office.com/e/zx1Nq9br86
Item 18:
For any further queries, please contact uk-idmobile-queries@awin.com.
This topic has been closed for replies.
+26Sounds like one of the promotions offered by an iD affiliate, like uSwitch or Money Saving Expert,
Vouchers for these offers are from Giftcloud, not iD Mobile.
+25
Could you let us know what vendor the gift card was for?
Currys? Amazon?
Did you purchase via a third party comparison site or iD Mobile directly?
Tom
Hi,
The ID sim card order was through Money Saving Expert. Order placed through a link on their website. After clicking was given an order number and sim was received 3 days later.
Thanks
+26T0urDeFrance00 wrote:
Hi,
The ID sim card order was through Money Saving Expert. Order placed through a link on their website. After clicking was given an order number and sim was received 3 days later.
Thanks
Welcome to the murky world of online marketing & promotions,
Was the Money Saving Expert (MSE) offer something like…
Guessing 4-months have passed without receiving your instructions explaining how to claim your reward from Giftcloud, not iD Mobile.
Did you check the offer terms at the time,
Currently, on MSE, the iD offers have terms with lines of enquiry.
Item 16:
If you have any questions or have not received your voucher 90 days after your purchase date, please follow the link and complete the form where this will be investigated. https://forms.office.com/e/zx1Nq9br86
Item 18:
For any further queries, please contact uk-idmobile-queries@awin.com.
Giftcloud say they have no record of my order, so no £30 voucher received from them. ID Mobile sim card purchased 3 Feb 2024 via link on Money Saving Expert.
Filled in ID Mobile voucher queries form 8 days ago, but no reply yet. Does anybody know how long it takes to process the form.
Thanks
After filling in ID Mobile voucher form have now received the voucher. Thank you for providing this form information.
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