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google pixel 10 pro xl proof of purchase

  • October 30, 2025
  • 5 replies
  • 68 views
T
Community Member

Hi Guys,

 

I had a claim:
Purchase a Google Pixel 10 Pro and claim a pair of Pixel Buds Pro 2.

I have to send them a full invoice of my phone, to get through on the claim. 

How can I get it? 

 

Thanks your help

 

Richard

Best answer by WelshPaul

An invoice would have been sent to your email address. Have a look at your inbox and don’t forget to check the junk/spam folder too.

    5 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • October 30, 2025

    An invoice would have been sent to your email address. Have a look at your inbox and don’t forget to check the junk/spam folder too.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    G
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • October 31, 2025

    Hi ​@trtrtrrichard 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

    Gemma

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    R
    New Contributor
    • RV112
    • New Contributor
    • November 9, 2025

    I also have this problem could I please get a message

    M
    iD Mobile Employee
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    • Michael Z
    • iD Mobile Employee
    • November 9, 2025

    Hi ​@RV112 ,

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Z
      New Contributor
      • Zorena
      • New Contributor
      • December 25, 2025

      Hi I have the same issue can I have a message also

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