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Community Member
August 22, 2026

got a call from ID mobile

  • August 22, 2026
  • 1 reply
  • 4 views

 

“I received a call claiming to be iD Mobile regarding an upgrade. The caller already had some of my details and asked for access to my Google/Gmail account. I became suspicious and ended the call. I also provided card details. I need you to check whether there has been any upgrade/order or changes made to my account and advise me whether my account is secure.”

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    August 23, 2026

    Hi ​@Rkhan

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

     

    Owethu