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got a new device from you and movile services wont work

  • April 22, 2026
  • 1 reply
  • 2 views
C
Community Member

Got a new phone through and won’t work properly 

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • April 22, 2026

    Hi ​@Cbizz,

     

    I am so sorry to hear of the issues that you may be facing with your phone, however, may I ask that you elaborate more on the issues that you are facing. 

     

    Once I know this, I will be able to provide more direct troubleshooting steps to get your issue resolved. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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