Hey there ​@Cherylb123, what’s the full postcode and what phone do you have please?

Thanks,

Tyler

Hi so ex16 6jd is where I’m at but also Ex1 3ad is terrible and has been for months 

I have the iPhone 15

thanks :)

Hi there ​@Cherylb123, I can see that Three UK are currently working on fixing an issue in both area’s at the moment. We're sorry for any disruption this may be causing.

We hope to have things fixed as soon as possible and will add any updates here:

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

Have you tried restarting your phone and also resetting network settings?

Thanks,

Tyler

Thank you. I’ve re set phone etc but it’s becoming ridiculous now. The moment I leave my house the signal is in and out. It’s been days in ex16 bit months and months in Ex1.

ti be fair my contract is nearly up so I will look at other networks x

Hey there ​@Cherylb123, sorry to hear that. If issues continue with our coverage, we’d be sad to see you leave, but would completely understand if you look to move elsewhere come the end of your contract.

If you’d like any further assistance, please let us know.

Thanks,

Tyler