Hi has anyone received there free tablet or had any news on getting it with the Samsung deal that closed in December. I did everything I was told to do and have has nothing back not even a email starting to think the iD sails rep on the phone played me if so then ill be canceling this new contract
Solved
has anyone received any info on free tablet
Best answer by Michael Z
Hi
We did not have a tablet promotion with Samsung that ended in December. However, we did have a Chromebook Go included with a Samsung deal.
If this is the offer you are referring to, please follow the steps below.
Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series
Available between: 26/11/2025 - 17/12/2025
Step 1:
Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Edge or Samsung Galaxy S25 FE and claim a Samsung Galaxy Chromebook Go. Promotion runs between 26/11/2025 - 17/12/2025.
Step 2:
Claim must be made by 16/01/2026 23:59 at https://samsungoffers.claims/CPWchromebook
More information
All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase
If the purchase is returned, ‘Samsung Galaxy Chromebook Go’ must also be returned
-Michael Z
+16Hi
Unfortunately we will not be able to help you with regards to your problem as we are also iD Mobile customers and we have no access to your account details.
Your best option is to contact the iD Mobile team to get to the bottom of this.
The iD Mobile sales team can be reached by phone at 020 7139 1397.
Their operating hours are between 9 am and 6 pm, Monday to Friday
Or you can use the Live Chat:-
Or you can use the Live Chat:-
https://www.idmobile.co.uk/live-chat
When you contact the Live Chat :-
Type ‘talk to a person’ in the dialogue box and this will bypass the chatbot.
Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.
You can also contact iD Mobile via:-
Send a private message via their Socials (Facebook, X or Instagram)
iD Mobile social media accounts:-
- Instagram: @idmobileuk
- Facebook: idmobileuk
- X (formerly Twitter): @iD_Mobile_UK
or email socialqueries@idmobile.co.uk.
Good Luck x
Hi
We did not have a tablet promotion with Samsung that ended in December. However, we did have a Chromebook Go included with a Samsung deal.
If this is the offer you are referring to, please follow the steps below.
Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series
Available between: 26/11/2025 - 17/12/2025
Step 1:
Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Edge or Samsung Galaxy S25 FE and claim a Samsung Galaxy Chromebook Go. Promotion runs between 26/11/2025 - 17/12/2025.
Step 2:
Claim must be made by 16/01/2026 23:59 at https://samsungoffers.claims/CPWchromebook
More information
All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase
If the purchase is returned, ‘Samsung Galaxy Chromebook Go’ must also be returned
-Michael Z
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