has anyone received any info on free tablet

Forum|Forum|7 months ago
January 10, 2026
2 replies
242 views

Hi has anyone received there free tablet or had any news on getting it with the Samsung deal that closed in December. I did everything I was told to do and have has nothing back not even a email starting to think the iD sails rep on the phone played me if so then ill be canceling this new contract

Best answer by Michael Z

Hi @Chris10

We did not have a tablet promotion with Samsung that ended in December. However, we did have a Chromebook Go included with a Samsung deal.

If this is the offer you are referring to, please follow the steps below.

Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series

Available between: 26/11/2025 - 17/12/2025

Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series (Expired)

Step 1:

Purchase a Samsung Galaxy S25, Samsung Galaxy S25 Ultra, Samsung Galaxy S25 Edge or Samsung Galaxy S25 FE and claim a Samsung Galaxy Chromebook Go. Promotion runs between 26/11/2025 - 17/12/2025.

Step 2:

Claim must be made by 16/01/2026 23:59 at https://samsungoffers.claims/CPWchromebook

More information

All participants must claim within 30 days of purchase. Offer is non-transferable and there is no cash alternative. Maximum 1 Claim per Promotion Product purchase

If the purchase is returned, ‘Samsung Galaxy Chromebook Go’ must also be returned

-Michael Z

Decembersangel72

Gold Contributor

Hi @Chris10

Unfortunately we will not be able to help you with regards to your problem as we are also iD Mobile customers and we have no access to your account details.

Your best option is to contact the iD Mobile team to get to the bottom of this.

The iD Mobile sales team can be reached by phone at 020 7139 1397.

Their operating hours are between 9 am and 6 pm, Monday to Friday

Or you can use the Live Chat:-

https://www.idmobile.co.uk/live-chat

When you contact the Live Chat :-

Type ‘talk to a person’ in the dialogue box and this will bypass the chatbot.

Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

You can also contact iD Mobile via:-

Send a private message via their Socials (Facebook, X or Instagram)
iD Mobile social media accounts:-

Instagram: @idmobileuk
Facebook: idmobileuk
X (formerly Twitter): @iD_Mobile_UK

or email socialqueries@idmobile.co.uk.

Good Luck x

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

M

Michael ZAnswer

iD Mobile Employee

Hi @Chris10

We did not have a tablet promotion with Samsung that ended in December. However, we did have a Chromebook Go included with a Samsung deal.

If this is the offer you are referring to, please follow the steps below.

Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series

Available between: 26/11/2025 - 17/12/2025

Samsung Galaxy Chromebook Go | Samsung Galaxy S25 Series (Expired)