Skip to main content
Community Member
August 22, 2025
Solved

has my order been confirmed

  • August 22, 2025
  • 2 replies
  • 479 views

hi i’m just wondering if my order has been confirmed it’s says good news your order is being processed and  but i haven’t received any emails to confirm what is going on. also the worse thing is i forgot to copy order number 

    This topic has been closed for replies.
    Best answer by Decembersangel72

    Hi ​@Roy Kuriakose 

    This is a forum for iD Mobile customers, like yourself, and so we can’t help you with regards to your order.

    Your best bet is to contact the Live Chat:-

    https://www.idmobile.co.uk/live-chat
    Type ‘talk to a person’ in the dialogue box to connect to an adviser.
    (available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

    Good luck x

    2 replies

    Decembersangel72
    Gold Contributor
    Gold Contributor
    August 23, 2025

    Hi ​@Roy Kuriakose 

    This is a forum for iD Mobile customers, like yourself, and so we can’t help you with regards to your order.

    Your best bet is to contact the Live Chat:-

    https://www.idmobile.co.uk/live-chat
    Type ‘talk to a person’ in the dialogue box to connect to an adviser.
    (available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

    Good luck x

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Kash M
    iD Mobile Employee
    iD Mobile Employee
    August 26, 2025

    Hi ​@Roy Kuriakose,

    Welcome to the Community!

    I hope that you managed to get this resolved. 

    If you require further assistance, please get in touch with us here.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.