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has my order been confirmed

  • August 22, 2025
  • 2 replies
  • 262 views

hi i’m just wondering if my order has been confirmed it’s says good news your order is being processed and  but i haven’t received any emails to confirm what is going on. also the worse thing is i forgot to copy order number 

Best answer by Decembersangel72

Hi ​@Roy Kuriakose 

This is a forum for iD Mobile customers, like yourself, and so we can’t help you with regards to your order.

Your best bet is to contact the Live Chat:-

https://www.idmobile.co.uk/live-chat
Type ‘talk to a person’ in the dialogue box to connect to an adviser.
(available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

Good luck x

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Roy Kuriakose 

This is a forum for iD Mobile customers, like yourself, and so we can’t help you with regards to your order.

Your best bet is to contact the Live Chat:-

https://www.idmobile.co.uk/live-chat
Type ‘talk to a person’ in the dialogue box to connect to an adviser.
(available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays)

Good luck x


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • August 26, 2025

Hi ​@Roy Kuriakose,

Welcome to the Community!

I hope that you managed to get this resolved. 

If you require further assistance, please get in touch with us here.

 

Kash