Skip to main content
Community Member
October 7, 2026

help

  • October 7, 2026
  • 1 reply
  • 11 views

I have just bought a eSIM - my old number has been cancelled with ee - I put in the stac code will I get a new number from id mobile? 

    1 reply

    Hosai W
    iD Mobile Employee
    iD Mobile Employee
    October 8, 2026

    Hi ​@A_jonxs 
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks,
    Hosai

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.