Can anyone please help me. I have signed up, given all the details, completed the purchase and have now lost/closed the website without signing the contractđź«Ł I downloaded the contract and am now unable to to return to sign it so unsure how to progress.
Answer
Help! Lost the website after signing up
Best answer by Lamiya C
Hi ​
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Thanks for reaching out! Since you didn’t receive an order number, it looks like the order didn’t fully go through. The good news is the website is completely secure, so you can safely try again without worrying about the details you entered previously, they won’t be misused.
Please restart the process on iD Mobile and complete the purchase again. Once the order is confirmed, you’ll receive an order number and your contract will be ready to sign.
If you need any help while placing the order, feel free to contact us via Live Chat, Socials (Facebook or Instagram), Community, or email us at socialqueries@idmobile.co.uk. We’d love to make this as smooth as possible for you.
Â
Lamiya
Hi ​
Â
Thanks for reaching out! Since you didn’t receive an order number, it looks like the order didn’t fully go through. The good news is the website is completely secure, so you can safely try again without worrying about the details you entered previously, they won’t be misused.
Please restart the process on iD Mobile and complete the purchase again. Once the order is confirmed, you’ll receive an order number and your contract will be ready to sign.
If you need any help while placing the order, feel free to contact us via Live Chat, Socials (Facebook or Instagram), Community, or email us at socialqueries@idmobile.co.uk. We’d love to make this as smooth as possible for you.
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Lamiya
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