I want to make a complaint to ID mobile but am unable to do so as I do not have the mobile phone number which is required for the complaints form and for a phone call. I do not have the number as the account was set up fraudulently with my bank details.
Question
Help with complaints procedure
+19Hi
I can see that you have already sent us a message so we will reply there.
Hello. A phone contract was taken out with you without my knowledge or consent using my bank details. I do not have the phone number or any access to the account. I have had no communication from ID mobile but have now been contacted by debt collectors. Please can you advise me of the best course of action. I have a crime number. Thanks
+24Hi there
Have you received a letter or email from us at all?
Thanks,
Tyler
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