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Community Member
Norvaida
Community Member
October 14, 2026
Question

Hi, I'm trying to transfer my eSIM to my new Samsung phone, but I get the message "Plan already in use". Please issue a replacement eSIM for my existing number so I can use it on my new phone. Thank you.

Hi, I'm trying to transfer my eSim to my New Samsung phone, but I get the message "plan already in use". Please issue a replacement eSim for my existing number so I can use it on my new phone. Thank you 

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