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hotspot

  • July 29, 2025
  • 5 replies
  • 27 views

Vipannayyar
New Contributor

Hot spot turns off after 3 days, does anyone know why?

Best answer by Tom

Hi ​@Vipannayyar 

 

There wouldn’t be anything on our side that would turn it off, if you’re running it off data it’s possible there’s a small disconnection on the device that then stops the hotspot.

 

Tom

5 replies

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Vipannayyar  are you using your own device as a hot spot? What handset are you using please? Are you on an unlimited data plan?


Vipannayyar
New Contributor
  • Author
  • New Contributor
  • July 29, 2025

iPhone 12, on a 30gb data plan 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 29, 2025

Hi ​@Vipannayyar 

 

Okay, have you checked to see if you’ve ran out of data and it switches off automatically?

 

When you say it switches off, does it switch off and you can just turn it back on or does it lock?

 

Tom


Vipannayyar
New Contributor
  • Author
  • New Contributor
  • July 29, 2025

Hi, my ring camera loses connection to the hotspot.. oddly enough it lasts 3 days exactly . Is there a setting within ID where it turns the Hospot off?

 

No issues with Data storage.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 29, 2025

Hi ​@Vipannayyar 

 

There wouldn’t be anything on our side that would turn it off, if you’re running it off data it’s possible there’s a small disconnection on the device that then stops the hotspot.

 

Tom